How TMC Is Raising the Bar for Logistics Security

on Thursday, August 1, 2024 in Company News

Security has never been more of a top priority for logistics brokerages around the country. Freight fraud and theft have skyrocketed, with double-brokering exploding by 400% and reports of theft up by 71.6%—both in just a year.

At TMC, we’re committed to keeping our customers’ freight—and their information—safe. And our track record demonstrates that secure handling of freight has always been a key part of how we do business—we’ve delivered more than 99.7% of our shipments claim-free over the last 50-plus years.

Drawing on our years of hauling cargo safely and doing business with integrity, TMC Logistics has developed an industry-leading security program to protect our customers as well as our reputation as a company that does business the right way.

TMC’s Commitment to Security

TMC Logistics has taken a multi-pronged approach to fighting the wave of logistics fraud and security threats.

“We’re combining the best aspects of technology, processes, and our people,” says Mike Crist, Senior Vice President of Logistics. “This allows us to fight fraud, theft, and double-brokering on a number of different fronts.”

We rely on four critical components in our logistics security program:

• Carrier requirements: We know our carriers, and we only work with carriers who meet our standards for security and quality.
• Contact identity verification: We use leading-edge IT security practices to ensure that the people we work with really represent the carriers they say they do. Our system detects fake email addresses and other indications of potential fraud.
• System deterrence: Our systems and processes have built-in safeguards to reduce the chance of human error or oversight that could put our customers’ freight or information in the wrong hands.
• Internal compliance management: All TMC employee-owners are invested in freight security. With decades of experience and deep industry knowledge, our team of experienced logistics professionals ensures that our processes—as well as our partners—are always meeting TMC’s standards and the growing challenges of the logistics industry.

What Logistics Security Means for Our Customers

Our rigorous approach to logistics security offers several major benefits for our customers:

• We know who has your freight. We only work with carriers that match our commitment to integrity and transparency. When TMC Logistics brokers a load of your freight, whether it’s flatbed, dry van, LTL, or anything else, you know that it’s with a trustworthy carrier who will get it to its destination safely and on time.
• We also protect your business information. We know that your information is just as valuable as your cargo, so we only share load-relevant information with carriers and personnel who pass our rigorous screenings. Our well-defined processes and internal safeguards help us ensure that your information only goes to authorized representatives of approved carriers.
• There may be more freight fraud than ever, but we’re taking a stand. We’re raising the level of integrity and innovation throughout the entire logistics brokerage space with our logistics security program. And we’re always working to improve our practices by evolving our technology and our understanding of risk.
• We’re using new technology, but our commitment to integrity is the same as it has always been. For more than 50 years, TMC has been defined by safe deliveries and exceptional customer service. That’s still true for every load we haul or broker.

Learn How TMC Can Improve Your Supply Chain

Security—when it comes to protecting both our customers’ freight and their information—is a growing concern for the entire logistics industry, and it’s top of mind for TMC Logistics. That’s why we’ve taken steps to keep our customers’ cargo and information safe through our logistics security program. Security might look a little different than it did when TMC first started moving freight, but our dedication to doing business with integrity and helping our customers succeed is the same as it’s always been.

If you’re interested in seeing how we can keep your freight secure, safeguard your business information, and help you solve your supply chain problems, contact TMC Logistics today to learn more about our transportation solutions.